Incident response is a structured approach to addressing and managing security incidents in organizations. The stages of incident response typically follow a well-defined framework, such as the widely recognized NIST (National Institute of Standards and Technology) Computer Security Incident Handling Guide. Although the specific stages may vary depending on the organization or framework used, here is a commonly
accepted breakdown of the incident response stages:
- Preparation: This stage involves activities performed in advance to ensure an effective incident response. It includes developing an incident response plan, establishing incident response teams, defining roles and responsibilities, conducting training and exercises, and implementing necessary tools and technologies for incident detection, monitoring, and response.
- Identification: In this stage, potential security incidents are identified and reported. It involves monitoring and analysis of system logs, network traffic, intrusion detection systems, and other security monitoring tools to detect signs of malicious activity or suspicious behavior. Incident identification can also be triggered by alerts from security systems, reports from employees, or external notifications.
- Containment: Once an incident is confirmed, the next step is to contain its impact and prevent further damage. This stage involves isolating affected systems or networks, disconnecting compromised devices from the network, and taking immediate action to limit the attacker's access and prevent the spread of the incident.
- Eradication: The eradication stage focuses on completely removing the incident's root cause. It involves investigating the compromised systems or networks, identifying vulnerabilities or malware, and eliminating them from the affected systems. This may include patching vulnerabilities, removing malicious software, or reconfiguring systems to prevent similar incidents in the future.
- Recovery: After the incident has been eradicated, the organization works towards restoring normal operations. This stage involves restoring data, systems, and services from backups or unaffected sources. It may also include conducting integrity checks, verifying the effectiveness of the recovery process, and ensuring that all necessary security measures are in place before resuming normal operations.
- Lessons Learned: The final stage of incident response involves analyzing the incident and the organization's response to identify lessons learned and improve future incident response capabilities. This may include documenting the incident, conducting post-incident reviews, updating incident response plans and procedures, providing additional training or awareness programs, and implementing security enhancements based on the identified gaps or weaknesses.
It's important to note that incident response is an iterative process, and organizations often refine their incident response procedures based on the evolving threat landscape and the lessons learned from previous incidents.